Please use the following link to access our complete listing of charges. This is in response to a new Medicare regulation effective January 1, 2019.

Houlton Regional Hospital Chargemaster

We Now Offer Secure Online Statement Access

To View Your Bill Online or Make a Payment – CLICK HERE

Pay Your Bill Online

Houlton Regional Hospital (HRH) is here to assist you in answering billing and insurance questions. We have customer service available to you in our Patient Financial Services department Monday to Friday from 8:00 a.m. to 4:30 p.m. To better assist you, please use the following phone numbers based on the type of insurance coverage you have:

  • Commercial and Worker’s Comp (207) 521-2134 – note that this would include plans like Aetna,  and Harvard Pilgrim
  • Blue Cross/ Anthem (207) 521-2181
  • Self Pay (Uninsured) and Financial Assistance (207) 521-2282
  • HRH Employees, CIGNA, Community Health  (207) 521-2227
  • Medicare (Last Name A-L) (207) 521-2256
  • Medicare (Last Name M-Z) (207) 521-2170
  • MaineCare and Veterans Plans (207) 521-2654
  • Lifeline (207) 521-2627

Please use the following link to access our Billing and Collection Policies.

We are also able to help you with questions or applying for our Financial Assistance programs. Information can be found using the links below, calling (207) 521-2619, or asking at any HRH Registration location or the HRH Cashier’s Office.

Due to some staffing transitions, the cashier window at Houlton Regional Hospital is now closed. You can still use the payment drop off slot at the old cashier window. Patients can make in-person payments with any of our registration clerks. Payments can also be made over the phone, by mail, or online bill pay. Patient’s may see the Patient Financial Counselor (door #7 located next to Medical Records) for any questions on their account balances, payment arrangements, or charity Care.